Email Notification of Withdrawal Delay from Paypal

I know many bloggers having the same problem like me which our withdraw transaction was pending for more than 48 hours. Today, I have received an email notification from paypal as below and they finally confirmed that the “pending status” is due to their technical issue they have experienced.

Due to a technical issue we have experienced starting on January 20, 2008 we have been unable to successfully withdraw funds to your credit card. As we work through resolving this issue you may experience one of the following scenarios:

• Pending status – if your withdrawal is ‘pending’ then we are still working to resolve the issue and complete your request. We are treating this issue with high priority and will update you as soon as it is resolved.

• Completed status – if your withdrawal is ‘completed’ then we have processed your request and the funds will post to your credit card in 5 to 7 days. You should not see any delays on future withdrawals.

We apologize for any inconvenience caused and we appreciate your business.

I was thinking that this is too late to inform their customers since this issue is occurred on 20 January until today (nearly 1 month). This is not right action to be taken by Paypal, do they know that we are so worry about our money and when we write email to Paypal for the clarification, they kept asking us wait, wait and wait.

If this email notification is sent from that day having the technical issue, then we don’t need to waste our time to follow up on this matter and even contact them for the clarification. I believe that Paypal already received more than thousand of email and contact from their customers around the world, how many times Paypal has been wasted to attend this issue?

Update 11/02/2008: Finally my withdraw is completed today! :)

2 Responses to “Email Notification of Withdrawal Delay from Paypal”

  1. EarnBlogger says:

    I have never experienced such issues with PayPal. Well it can happen due to technical problems. But the point is, they must inform us immediately. Because it is our money!

    Happy Blogging.

  2. ThemesPark says:

    Yes, if they knew it earlier they should have informed us about it at that time only..

    Hope they will solve this Indian bank and CC transfer issue very soon! Otherwise they’ll have huge loss in terms of Indian Webmasters, Bloggers and Freelancers who use PayPal as their prime payment mode..

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